PaperCut

PaperCut

Last modified by Maijid Moujaled on 2012/01/31 17:47

PaperCut

The PaperCut Client needs to be running on your computer in order to print to a public printer. You will also need your Pcard to touch the papercut release station and then select your print job on the touchpad for printing.  Your job automatically deletes in 2 hours if not printed.  

 

  • There are no quotas or charges for black/white printing.  
  • Color printing is charged $.25 per side.

Installing the PaperCut Client

The PaperCut Client is located on the \\print server. You can then choose the OS version to download (for Mac, Windows, etc.). Here are more detailed instructions on how to download the PCClient .

Windows (XP, Vista, Win 7)

Macintosh ( Leopard , Snow Leopard)

Linux (Ubuntu)

Using the PaperCut Client on any System

1. Go ahead and print your file but select the intended printer or group.  We have a Follow-Me printing system on some campus printers, whereby you can print to not a single printer but a cluster of printers and then walk up to any printer within that cluster to print your job. 

Currently, we have two printer groups. Other printer groups will be created in the future.

  • Burling-BW (All B/W Printers in Burling)
  • DormPrinters (All Printers in the various dorms)

2. After sending your print job, if it’s your first time logging in, you may be asked to re-input your username and password into the PaperCut client.

 

papercutlogin.png

 

 

 

Afterwards, You may get this message on a mac.

 

attentionmac.png

Or this message on windows.

attentionwindows.png

This confirms that your document has been sent to the print queue.

 

 

 

Printing Your Documents Using Papercut

Go over to the printer where there is a Papercut Release Station located. Touch your Pcard to the sensor as in the picture below.

 

 

wipingpcard.jpeg

 

 

4. Your username will show up and subsequently, your print jobs will show up in a list.

 

selectingjobtoprint.JPG

5. Tap on the print job you would like to print, The selected print job is highlighted upon touching it. You may even select multiple print jobs. Note that the number of pages and any costs for the print job will be displayed on the right. [$0.25 for a color page] The total cost for the entire print job is displayed on the bottom right. 

6. Now tap the green print button to send your job to the printer or hit the red C/CE button to cancel.

 

 

Cancelling a Print Job in Papercut

NOTE:  Cancelling a document by using the CANCEL button located on the printer control panel will stop the document from printing, but will not refund any charges incurred from the print job.  You must cancel/delete the print job from the release station or let it expire, so that no charges are incurred.

Cancelling a Print Job

If you change your mind about the print job, you can just let it expire, or you can cancel it from your computer by following these steps. 

 

balancescreen.jpg

 

Click on Details on the Papercut window.

 

Login to your papercut account.

 

 

papercutlogin.png

On the left hand side of the screen, click Jobs Pending Release

And then click the cancel by the print job you want to cancel.

cancelpapercutjob.png

 

Requesting A Refund

If you have a problem with the printer and your document does not print or jams, you are able to request a refund for any jobs that incurred a cost.  Any refund request is sent to and ITS staff member and will be processed and notification sent to you.

In order to refund, go to Recent Print Jobs  and click on “Request Refund” on the far right of the print job to be refunded. 

 

requestrefund.png


 

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Created by Kajari Ghosh on 2011/07/14 10:39

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